Founded in 2003, our training and consulting firm assists small businesses with internal team building and personal presenting skills. In addition, we guide in the choice of office technology and software that coincides with the company's goals, mission, and budget.
Our clients are able to receive educated information from experts regarding their needs, and they are connected to our member database of a wide range of resources.
Many of our current clients are small medical offices faced with the problems of new Medicare and other CMS requirements. Physicians wanting to maintain their own practices desire to accomplish day-to-day services to patients with the lowest financial cost, less patient treatment disruptions, and with higher employee satisfaction.
Who We Serve
Our company serves a large group of subscribing members as well as clients contracting for temporary assistance in leadership and training.
We serve clients in many industries including:
- Medical Offices/Practices
- Sales Agencies
- Private Education Organizations
- Contact & Support Centers
- Real estate Agencies
- Vetinary Clinics/Practices
What We Do
Sales training and Medical staff training and support are our largest divisions. Office day-to-day practices and direct customer contacts are vital first steps in growing any small business, and our consultants evaluate and recommend the necessary steps to increasing client statifaction and growth.
Medical Office Services
Now with the Medicare Payment & Delivery Changes outlined in the new MACRA (Medicare Access and CHIP Reauthorization Act) Legislation, many small medical practices rely on us for leadership and review of their quality of care.
Currently, help2lead consultants are working with 27 health providers in their implementation of their EMR (Electronic Medical Records) and other procedures related to the healthcare challenges and CMS (Centers for Medicare & Medicaid Services) rules & requirements. Our company assists medical providers in the choices they must make for purchasing software, hardware, installation, training and all the additional software needed for successful implementation.
The requirements related to health and medical electronic communications became issues to many of our clients. Their requests for customized training and advice led to its creation. Currently, Help2Lead consultants work with 27 health providers in their implementation of EMR (Electronic Medical Records) and other procedures related to this challenge. Our company assists medical providers in the choices they must make for purchasing software, hardware, installation, training and all theadditional software needed for successful implementation.
HIPAA Compliance Training and Risk Assessment
A big challenge facing organizations and businesses is understanding and following the regulations protecting the privacy and security of certain personal and health information. To fulfill this requirement, HHS published what are commonly known as the HIPAA Privacy Rule and the HIPAA Security Rule. The Privacy Rule, or Standards for Privacy of Individually Identifiable Health Information, establishes national standards for the protection of certain health information. The Security Standards for the Protection of Electronic Protected Health Information (the Security Rule) establish a national set of security standards for protecting certain health information that is held or transferred in electronic form. The Security Rule operationalizes the protections contained in the Privacy Rule by addressing the technical and non-technical safeguards that organizations called “covered entities” must put in place to secure individuals’ “electronic protected health information” (e-PHI). Within HHS, the Office for Civil Rights (OCR) has responsibility for enforcing the Privacy and Security Rules with voluntary compliance activities and civil money penalties. Our company is able to provide guidance and assistance in completing the required Risk Assessment, and provides the necessary (and required) training to resolve privacy issues.